JajaBet Terms & Conditions — Complete User Guide

By accessing or using the JajaBet platform, you are considered to have fully accepted these Terms & Conditions. These terms apply to the JajaBet website, mobile app, and all related services.

These Terms and Conditions have been drawn up in accordance with the applicable laws of Bangladesh. If you disagree with any part of these terms, please refrain from using JajaBet.

JajaBet reserves the right to modify, add to, or remove these terms at any time. Continued use of the platform after any changes constitutes acceptance of the updated terms.

To create an account on JajaBet, you must meet the following requirements:

• You must be at least 18 years old
• You must be of sound mind and capable of making your own decisions
• All information provided at registration must be truthful and accurate
• You must not have had any previous JajaBet account closed
• You are not registering from a country or region where online gaming is strictly prohibited

Only one account is allowed per person, household, or device. If multiple accounts are found, all of them will be closed and the full balance may be forfeited.

Account security is entirely the user's responsibility. Never share your password with anyone, and report any suspicious activity to JajaBet support immediately.

JajaBet supports deposits and withdrawals via bKash, Nagad, Rocket, and bank transfer. All transactions are processed in Bangladeshi Taka (BDT).

• Minimum Deposit: ৳100
• Maximum Deposit: ৳50,000 per transaction (bKash/Nagad/Rocket)
• Minimum Withdrawal: ৳300
• Maximum withdrawal: ৳25,000 per transaction (Mobile Banking)
• Withdrawal processing time: bKash/Nagad: 15 minutes–1 hour; Bank Transfer: 1–3 business days

Withdrawals must be made using the same payment method used for the deposit. If a different method is requested, additional verification may be required.

JajaBet does not charge any fees on transactions. However, your payment provider (bKash, Nagad, etc.) may apply their own charges, which are solely the user's responsibility.

JajaBet regularly offers a variety of bonuses and promotions. Each offer comes with its own specific terms, detailed on the respective offer page. The general bonus policy is outlined below:

• Each bonus has a wagering multiplier (typically 10x to 30x)
• A set timeframe applies for meeting wagering requirements (typically 7–30 days)
• Generally, you cannot claim another bonus while one is already active
• Bonuses cannot be transferred to another person's account
• The welcome bonus is available once only, on your first deposit

JajaBet reserves the right to modify, cancel, or restrict any bonus offer at any time. If there is evidence of promotional abuse, the relevant bonus and any associated winnings may be voided.

The rules governing bet placement and settlement on JajaBet are outlined below:

• Once a bet is confirmed, it cannot be changed or cancelled
• If a bet fails to process due to a technical error, the full bet amount will be refunded
• Odds in live betting change in real time; the odds at the moment your bet is confirmed are final
• If an event is cancelled or suspended, the stake for that bet will be refunded
• Bets are settled based on the result at the end of regular time only (excluding extra time or penalties, unless otherwise specified)

Winnings are generally credited to your account within 15–30 minutes of a match ending. Complex or disputed results may take up to 24 hours.

The following activities are strictly prohibited on JajaBet and may result in account termination as well as legal action:

• Using the platform for money laundering or any illegal financial transactions
• Creating multiple accounts to abuse bonus offers
• Using automated bots or software to place bets
• Betting using match fixing or insider information
• Attempting to hack or manipulate the platform's software
• Attempting to access another user's account
• Creating an account using a false identity or fraudulent information

JajaBet reserves the right to close or suspend any account under the following circumstances:

• If evidence of a terms violation is found
• If fraud or suspicious activity is suspected
• If KYC verification is not completed
• If the account has been inactive for an extended period (typically 12 months)
• At the user's own request

If there is a valid balance at the time of account closure and the closure is not due to a terms violation, that balance will be returned to the user's registered payment method.

Users can contact support at any time to close or temporarily suspend their account. This option is always available as part of our responsible gaming policy.

JajaBet takes user privacy very seriously. For full details on how your personal information is collected, stored, and used, please see our Privacy Policy on this page.

• Information provided at registration is used for KYC and service improvement purposes
• Your information is never shared with third parties, except where required by law
• Your transaction and gaming history is stored securely
• You can opt out of marketing communications at any time

For more details, visit our Privacy Policy read.

JajaBet is for entertainment — not addiction. We are firmly committed to responsible gaming and helping users build safe gambling habits.

• You can set daily, weekly, or monthly deposit limits at any time
• Self-Exclusion for a set period is available upon request
• A Cooling-off period option is available
• Our support team is here to help if you show signs of problematic gambling

JajaBet may update or amend these Terms & Conditions, in part or in full, at any time. For significant changes, users will be notified via their registered mobile number or email.

Continued use of the platform after any changes take effect will be considered full acceptance of the updated terms. Please visit this page regularly to stay informed.

For any disputes or complaints, please contact JajaBet customer support first. Our team typically responds within 24 hours and will work to find a resolution.

• In disputes regarding betting outcomes, JajaBet's records will be considered conclusive evidence
• Payment-related complaints will be resolved within 7 days of being reported to support
• In any bonus-related dispute, the decision of the JajaBet Bonus Team is final

If your issue is not resolved through support, you may escalate your complaint to the relevant gaming authority. Make sure to save all evidence from your account in case of a dispute.

If you have any questions about these Terms & Conditions or need assistance, please get in touch with us:

• Email: support@jajabet.ws
• Live Chat: Log in to the platform to access 24/7 live chat support
• Support Hours: 7 days a week, 24 hours a day

For answers to common questions, visit our FAQ Visit the page — most common questions are answered there.