JajaBet Privacy Policy — Your Complete Guide to Personal Data Protection

JajaBet collects certain necessary information to provide you with the best service. We only collect what is genuinely needed to operate the service. A detailed breakdown of what is collected is provided below:

Information collected at registration:

• Full name and date of birth
• Mobile number and email address
• Username and password (encrypted)
• National ID or passport number (for KYC verification)
• Current address

Information collected automatically during use:

• IP address & device information (device type, operating system)
• Browser type and version
• Login time and location
• Transaction history and gaming activity
• Cookies and session data

Payment Information:

• Mobile banking number (bKash, Nagad, Rocket)
• Bank account details (for bank transfer transactions)
• Transaction amount and date

JajaBet uses the data it collects for specific purposes only. We never use your information for anything unnecessary. A full list of how your data is used is provided below:

JajaBet never sells your personal data. However, limited information may be shared in specific circumstances:

With service providers: Only the minimum necessary information is shared with trusted third parties for payment processing, KYC verification, and technical services. These partners are required to comply with our privacy standards.

With legal authorities: Information may be shared as required to comply with court orders, directives from government regulatory authorities, or anti-money laundering laws.

For fraud prevention: Limited data may be shared with fraud detection systems to protect platform security and safeguard other users.

• Your data is never sold to advertisers or marketing companies
• No data is shared with any third party without your consent
• A minimum-necessary principle is always applied when sharing data

The JajaBet website and app use cookies and similar technologies to enhance your experience. Cookies are small text files stored on your device.

Types of cookies we use:

• Essential Cookies: These cookies are essential for maintaining login sessions and ensuring security — the site cannot function without them and cannot be disabled.
• Functional Cookies: Used to remember your language preference, display settings, and overall browsing experience.
• Analytics Cookies: Used to understand which parts of the site are most visited. This data is fully anonymized.
• Security Cookies: Used to detect fraud and automated bots.

JajaBet does not retain your data longer than necessary. Retention periods are determined based on the type of service and applicable legal requirements:

• Account Information: For the duration of the active account and up to 5 years after closure
• Transaction records: Minimum 5 years as required by law
• KYC documents: Up to 5 years after account closure
• Gaming History: While the account is active and up to 2 years after closure
• Customer support communications: Up to 2 years
• Cookies: Until end of session or a maximum of 13 months

Once the retention period expires, data is securely deleted or anonymized.

You have full control over your personal data at JajaBet. You may exercise any of the following rights at any time:

• Right to Access: You have the right to know what information we hold about you
• Right to Rectification: You can request corrections to inaccurate or outdated information
• Right to Erasure: You can request deletion of your data under certain circumstances
• Right to Restrict Processing: You can request that the use of your data be restricted
• Right to Object: You have the right to opt out of marketing communications
• Right to Data Portability: You can export and take a copy of your data

JajaBet is strictly an adults-only platform. We do not knowingly collect personal data from anyone under the age of 18.

If we are notified that a minor's information has been collected inadvertently, that data will be deleted promptly and the associated account will be closed.

If you suspect a child or someone you know is using JajaBet, please contact us immediately — we will act without delay.

JajaBet uses industry-leading security technology to protect your data:

• SSL/TLS Encryption: All data transmissions are secured with 256-bit encryption
• Two-Factor Authentication (2FA): Add an extra layer of security to your account
• Firewall & DDoS Protection: Servers protected against cyber attacks
• Regular Security Audits: Regularly tested by third-party security experts
• Staff Training: Regular staff training on data protection practices
• Access Control: Only authorized personnel have access to specific data

JajaBet may update this Privacy Policy as needed. We will notify you based on the nature and significance of any changes.

• Minor Changes: The last updated date on this page will be revised accordingly
• Major Changes: Notifications will be sent to your registered mobile number or email
• Major Changes: A notification will be displayed and your consent collected upon logging in to the platform

Continued use of the platform after any changes will be considered acceptance of the updated Privacy Policy. We recommend visiting this page regularly.

If you have any questions, concerns, or complaints regarding our Privacy Policy, please contact us:

• Email: support@jajabet.ws
• Live Chat: 24/7 live chat by logging into the website
• Response Time: Typically within 24–48 hours